Project Objective:

The goal was to build an AI Staffing Platform that streamlines healthcare shift scheduling through conversational AI via SMS/iMessage.

  • Nurses receive shift notifications in real time and can respond with a simple text reply.

  • The solution reduces admin workload, improves response rates, and accelerates shift fulfillment—empowering healthcare providers to focus on patient care instead of staffing chaos.

Organization Overview:

Techbit Solutions is a global leader in delivering innovative software solutions across healthcare, construction, and enterprise industries. With a strong presence in India, Canada, and Australia, Techbit specializes in AI-powered automation, ERP, and CRM solutions designed to simplify complex workflows and improve operational efficiency.

Client Profile:

Our client is a healthcare service provider facing major staffing and scheduling challenges. Their coordinators were burdened with inefficient manual processes, including phone calls, spreadsheets, and frequent last-minute changes, which led to staff burnout, scheduling errors, and compromised patient care.

They sought a solution that could automate nurse shift management while reducing administrative burden, ensuring faster shift fulfillment, and improving overall communication between coordinators and nurses.

Solution Implementation:

Techbit Solutions spearheaded the project with the following steps:

Understanding staffing pain points and communication needs.

Designing AI Agent + Admin Panel ecosystem with real-time sync.

Building the conversational AI agent with NLU and proximity-based nurse filtering.

Ensuring hospital/clinic databases, nurse records, and schedules were securely integrated.

Ongoing system monitoring, updates, and technical assistance.

Key Features of the AI Staffing Platform:

  • App-Free AI Agent via SMS/iMessage:
    10x faster onboarding, no app downloads required.

  • Proximity-Based Nurse Filtering:
    Reduces irrelevant notifications by 70%.

  • Real-Time Shift Status Tracking:
    Coordinators always know which shifts are pending, filled, or at risk.

  • Admin Panel with Calendar View:
    Provides clarity on staffing gaps and enables better planning.

Benefits Realized:

The implementation of the AI Staffing resulted in numerous benefits for the client:

  • Coordinators no longer rely on manual calls/spreadsheets.

  • Most shifts filled in half the usual time, minimizing care disruptions.

  • Relevant notifications only, boosting engagement.

  • Thanks to AI validation of dates, roles, and facilities.

Conclusion

Techbit Solutions successfully transformed healthcare staffing by creating an AI-driven shift scheduling system.
This innovation drastically reduced administrative burden, improved nurse engagement, and accelerated shift fulfillment—all without requiring a new app.

By simplifying operations and enhancing staff communication, the AI Staffing Agent positioned healthcare providers to deliver better patient care while operating more efficiently.

For further information or to request a demo, please contact Techbit Solutions at info@techbitsolution.com